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Sweet Shop Alexa

Frequently asked questions

The short version of everything people ask before they order. Don't see your question? Send it along with your inquiry and I'll get right back to you.

How far in advance should I order?

The sooner the better! I send first designs within 3 business days of your inquiry, and orders needed in 7 days or less carry a rush fee.

Is there a minimum order size?

One dozen for full-size cookies (4"+), or three dozen for minis (2–3"). Full-size sets start at $96 per dozen and minis at $108 for three dozen — pricing goes up with the level of detail, colors, and number of designs.

What flavors do you offer?

Every cookie is my signature white velvet recipe with almond icing, made with all-organic ingredients. Full-size cookies come individually packaged; minis come together in a box (individual packaging available on request).

Do you accommodate dietary restrictions (gluten-free, etc.)?

Not at this time — because of the recipe and almond icing, I'm unable to make gluten-free or nut-free cookies.

How does payment work?

Once your design is approved, I'll send a Square invoice/checkout link — payment is due in full, and your order goes on my calendar as soon as it's received.

Do you deliver, or is it pickup only?

Pickup is in Bellevue. If you're farther out, we can arrange a meetup for an added distance fee — just plan the date and time with me before pickup day.

Can I make changes after I approve my design?

[Coming soon]

What if I need to cancel or reschedule?

Cancellations within 7 days of your pickup date are eligible for a partial refund, since buying ingredients and prepping your order has already begun by then. Life is unpredictable — I'll always do my best to work with you.

Ready when you are.

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